READ THE PRESS RELEASE
Some more additional information:
Who is One Global?
One Global is a company owned by both World Travel Inc (WTI) and Clarity and is a community of world leading TMC’s, who have partnered to provide true, global travel management services to SME’s and emerging global businesses through local expertise, best in market reputations and global technologies.
Why did Clarity and World Travel decide to create the JV – One Global and why Kuoni Business Travel joined?
For many years TMC's have been adapting their offering to meet the needs of global customers and created various types of network models, however, clients are wanting and needing true global solutions and there has always been gaps around 1) global technologies 2) globally consistent servicing 3) something different to the model the mega agencies offer.
With Covid really turning our industry upside down, for many TMC's around the world, the focus continues to be on recovery and rightly so. For both WTI and Clarity who have been part of various networks in the past, it presented an opportunity to create a global community consisting of best in market TMC's, who share our values, with true global technologies and servicing solutions, which is what clients both expect and need. Importantly, the creation of One Global provides both Clarity and WTI with the ability to retain more business, when our existing clients expand into other markets as well as win new business. And for us the most important reason: How is One Global different from other TMC’s and Networks?
Mega TMC’s and Networks that cover multiple markets are very rigid in their approach, forcing clients to conform to their specific service models and technologies.
One Global is entirely different and built to offer greater flexibility and depth than the rest of the global players. Our focus is being consistent where it matters and different where needed.
One Global is consistent in the right places:
- Point of entry
- Profile & Policy-
- Online Booking Tool
- Service levels-Content
- Duty of care